Our Audiology Staff

Michelle Couture-Souvenir, Au.D.

Audiologist, Owner

Michelle Couture-Souvenir, Au.D. is the founder and owner of Hear 4 U (with Hear 4 Kidz) and owner of Hear 4 U Inc., S.A.- Panama. Prior to venturing on her own, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children's Hospital. Dr. Couture-Souvenir graduated with a B.S. from Central Michigan University in 1990, received a M.A. in Audiology from Wayne State University School of Medicine in 1992, a M.S. in Health Care Administration from Barry University in 1996, and a Doctorate in Audiology from Arizona School of Health Sciences in 2002. She is a member of ASHA and AAA, and holds a State of Florida professional license in Audiology.

Besides her many educational achievements, Dr. Couture-Souvenir has a passion for pediatric audiology and a tenacious drive towards humanitarianism. She has promoted an active involvement in two separate international humanitarian projects helping hearing impaired children around the World.

Leslie D. Walker, M.S. - Au.D.


Leslie D. Walker currently has served for 5 years and presently serves as an Educational Audiologist for the Miami Dade County Public School System for 11 years. Leslie received her Master's in Audiology from Illinois State University in 2006 and her Doctorate in Audiology from the University of Florida in 2012. Leslie joined Hear 4 Kidz in June 2009.

Leslie has an extreme passion for educational audiology, as well as pediatric audiology. She is actively pursuing her certification as an Auditory Verbal Therapist (AVT) to provide comprehensive aural rehabilitation to children in the Miami-Dade County.

Sonia Velez - Office Manager

Sonia Velez

Office Manager

Was born and raised in South Florida. She has a niece who is hearing impaired. This is how Sonia and Dr. Couture-Souvenir met. Her niece was diagnosed with a hearing loss by Dr. Couture-Souvenir. Since this time, Sonia had a passion to work with Hear 4 Kidz. Prior to working with Hear 4 Kidz, Sonia worked in customer service for 8 years.

In 2013 Sonia became a certified Audiologist’s Assistant. She desires to get her certification and an Hearing Instrument Specialist.

Jessica Fontanez - Office Assistant

Jessica Fontanez

Office Assistant

Jessica joined Hear 4 Kidz (Hear 4 U) in May 2013, as an office assistant. She was raised in Homestead, FL. She came to us with both a customer service and office management background. She desires to become certified as an Audiologist’s Assistant.

Anaysa R. Hernandez - Office Assistant

Anaysa R. Hernandez

Office Assistant

Anaysa joined Hear4U Audiology March 2018, as an office assistant. She was raised in South Florida. Anaysa came to us with both customer service and management background. She likes working in healthcare. Allows you to nurture your desire to help others. Anaysa has confidence to become an Audiologist assistant soon.

Willie Sosa - Office Assistant/Audiologists assistance

Willie Sosa

Office Assistant / Audiologists assistance

Willie joined our staff in May 2014, as an office assistant. He was raised in Miami Florida. Willie came to us with a background in customer service. He recently received his certification as an audiologist's assistant. Will he enjoys very much working with hearing aids.

Yaima Ruiz - Office Assistant

Yaima Ruiz

Office Assistant

Yaima joined Hear4U Audiology February 2018, as an office assistant. She was born in Cuba and raised in Milwaukee Wisconsin as well as Miami Florida. Yaima came to us with a background in customer service and has her AA in criminal justice . She takes pride in her customer service qualities and ensures to provide exceptional service. Yaima in the future desires to become a funeral director.

Edward Lafaye - Regional Director

Edward Lafaye

Regional Director

Edward Lafaye joined Our team in April 2016. He comes with 30 years of experience in retail management. Edward is from New York and was raised in Bayamon, Puerto Rico. Edward believes in good efficient communication, emphasizing the importance of being a good listener. As a son of hearing impaired parents , as a father of two boys with hearing impairment and having profound hearing impairment myself I personally understand hearing impairment and its challenges in all aspects. Edward has experienced many challenges due to his hearing loss over the years working in customer service; he refused to let his hearing impairment become an obstacle. He has been able to educate many that hearing impairment does not have to be an obstacle. He is excited to combine his professional and personal experiences to enhance Hear 4 Kidz, Inc. (d/b/a Hear 4 U).

Hear 4 U - Panama

Lic. Alexeis A. Serrano


Alexeis is a licensed Fonoaudiologist in the Republic of Panama. He joined our staff in May 2011. He comes to Hear 4 U with 6 years experience in diagnostic audiology (pediatric and adult) and proficiency working with hearing devices. He graduated with honors in 2005 from University of the Americas in Panama City.

Lic. Isabel Batistat - Office Manager

Lic. Isabel Batistat

Office Manager

Isabel Batista is the receptionist at Hear 4 U Panama. She joined Hear 4 U with education and experience in English Studies, Graphic Design, and customer service.

Irina Najera - Office Assistant

Irina Najera

Office Assistant

Irina joined our Panama practice in October of 2013. She joined us with a strong background in Customer Service and is a great addition to our team. She is also bilingual.

We care for your Hearing health.

Hear 4 U Audiology offers hearing aids and hearing healthcare services including hearing screening, hearing evaluation and tinnitus treatment in Miami, Marathon, Homestead and Key West also serves Panama and Dominican Republic with two offices.

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